At Artisanpride, we are dedicated to ensuring that your orders are processed and delivered efficiently. This Shipping Policy outlines our shipping practices, including processing times, shipping rates, and delivery options.

1. Processing Time

• Order Processing: Orders are typically processed within 2 business days of receipt. Processing time may vary during peak seasons or due to high order volumes.
• Business Days: Our processing days are Monday through Friday, excluding holidays.

2. Shipping Methods and Rates

• Shipping Options: We offer various shipping methods to meet your needs, including standard, expedited, and express shipping. The available options and rates will be displayed at checkout.
• Shipping Costs: Shipping costs are calculated based on the shipping method selected, order weight, and destination. Costs will be clearly outlined before you complete your purchase.

3. Delivery Times

• Estimated Delivery: Delivery times vary depending on the shipping method and destination. Estimated delivery times are provided at checkout and are based on the carrier’s standard delivery times.
• Delays: While we strive to meet delivery estimates, we are not responsible for delays caused by external factors such as weather conditions, carrier delays, or customs processing.

4. Order Tracking

• Tracking Information: Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment through the carrier’s website.

5. Shipping to Multiple Addresses

• Separate Shipments: If you wish to ship items to multiple addresses, you will need to place separate orders for each destination. Shipping costs will be applied to each order individually.

6. International Shipping

• Availability: We offer international shipping to select countries. Shipping rates and delivery times for international orders will be displayed at checkout.
• Customs and Duties: For international shipments, you are responsible for any customs duties, taxes, or fees imposed by the destination country. These charges are not included in the shipping cost and will be billed directly to you by the carrier.

7. Shipping Issues

• Lost or Damaged Orders: If your order is lost or damaged during transit, please contact us at artisanpridepcl@gmail.com as soon as possible. We will work with the carrier to resolve the issue.
• Incorrect Address: Please ensure that the shipping address provided is correct. We are not responsible for orders delivered to incorrect addresses provided by the customer.

8. Returns and Exchanges

• Return Shipping: For information about returns and exchanges, please refer to our Return Policy available on our Site.

9. Contact Us

If you have any questions or concerns about our shipping practices, please contact us at:

Artisanpride
Email:Salesartisanpride@gmail.com